Faqs
Frequently Asked Questions
How much does it cost to ship a car?
The cost will be based on a couple of things; pickup and delivery locations, distance, open or enclosed, type of vehicle and vehicle's condition. We recommend speaking to our transport specialists with the specifics about your transport.
Are there any hidden charges?
No - All costs of transporting your vehicle are included in our quote. Your quote includes pickup, delivery, insurance and taxes.
Can I track my vehicle for status update?
Yes - You can contact us via phone or email to request a vehicle status, Please provide us with your order number and name.
Does the size of my vehicle matter?
Yes-The size of your vehicle determines if an oversize vehicle transport service is needed. Larger vehicles occupy the same amount of space used by two standard mid-size cars.
Can I transport an inoperable vehicle?
Yes- We can transport non-running vehicles. Although your vehicle is inoperable, it must still roll, steer and break properly. Make sure you communicate to our transport specialist that your car is non-operational.
Is my vehicle insured during transport?
Yes - Vehicles are insured from 100,000 to $250,000. your vehicle is fully insured against negligent damaged caused by carrier or carrier equipment failure during transport.
Do I have to be present for pickup/delivery? yes and No
At pick-up and delivery you or someone assigned by you must be present to inspect the condition of the vehicle and sign the bill of lading.
What are your forms of payment?
We accept Visa, MasterCard, American Express, Discover as a form of payment for DEPOSITS ONLY. The remaining balance is due upon DELIVERY and MUST be in the form of CASH or CERTIFIED BANK CHECK, MONEY ORDER.
How far in advance should I book?
To better meet your pickup and delivery requirements, we suggest you schedule your vehicle transport a week in advance. If you are in need of expedite we also have those services available.
How long does it take to ship a vehicle?
It all depends on the location and destination of the vehicle. On average vehicle transports take 1-2 weeks. Pickup times can be anywhere from 1-3 days and an additional 5-8 days for delivery.
